Illuminate Questions Support Contacts

  • Contact Illuminate Support Directly If...

    Emergency issue or complaint like:

    • "I hate the play button on the kindergarten assessment"
    • "Help, I am in the middle of a test and I cant find a student's answers"
    • "I want to see _____ from my student data"
    • "Why is _____ standard on _____ test"

    Call (949) 242-0343
    Press 1 and give your school name

    Contact JCISD Service Desk If...

    It's a data issue like:

    • "I don't see my students"
    • "I don't have a login"
    • "I need data imported"
    • "I can't see these kids when I go to test"

    Call (517) 768-5299 or submit a ticket at the HELP DESK


    For more questions regarding Illuminate, check the ILLUMINATE FAQ list