Skip To Main Content

Logo Image

Logo Title

Illuminate Questions

NOTE: JCISD will no longer support Illuminate after June 2024. 

Illuminate Questions Support Contacts

Contact Illuminate Support Directly If...

Emergency issue or complaint like:

  • "I hate the play button on the kindergarten assessment"
  • "Help, I am in the middle of a test and I cant find a student's answers"
  • "I want to see _____ from my student data"
  • "Why is _____ standard on _____ test"

Call (949) 242-0343
Press 1 and give your school name

Contact JCISD Service Desk If...

It's a data issue like:

  • "I don't see my students"
  • "I don't have a login"
  • "I need data imported"
  • "I can't see these kids when I go to test"

Call (517) 768-5299 or submit a ticket at the HELP DESK


For more questions regarding Illuminate, check the ILLUMINATE FAQ list