NOTE: JCISD will no longer support Illuminate after June 2024.
Illuminate Questions Support Contacts
Contact Illuminate Support Directly If...
Emergency issue or complaint like:
- "I hate the play button on the kindergarten assessment"
- "Help, I am in the middle of a test and I cant find a student's answers"
- "I want to see _____ from my student data"
- "Why is _____ standard on _____ test"
Call (949) 242-0343
Press 1 and give your school name
Contact JCISD Service Desk If...
It's a data issue like:
- "I don't see my students"
- "I don't have a login"
- "I need data imported"
- "I can't see these kids when I go to test"
Call (517) 768-5299 or submit a ticket at the HELP DESK