Field Services
The JCISD Field Services Team supports and maintains local K-12 technology systems throughout Jackson and Hillsdale counties. Field services are essential for K-12 classrooms that require rapid, expert assistance to minimize downtime and keep their classroom technology running smoothly.
Services
Daily Support
Onsite Technology Coordinator and IT Technician(s) provide day to day operational management including planning, purchasing, and day-to-day service tasks.
Hardware Troubleshooting & Repair
Fixing or replacing malfunctioning components like computers, iPads, Chromebooks, and other classroom peripherals.
Software Troubleshooting
Diagnosing and resolving issues with software applications, operating systems, or educational platforms.
Inventory Management
Tracking, managing, and optimizing technology assets, including hardware and software, to ensure access and compliance.
On-site Support
Providing hands-on assistance in classrooms for installations, updates, and emergency repairs.
Field Service Coordinators
Matt Collins - Field Services Supervisor
Cody Gillaspie - Technology Services Coordinator
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Districts served: Columbia Central, Concord, Hanover-Horton, Western
Doug Davis - Technology Services Coordinator
- Districts served: Napoleon, Michigan Center, Vandercook, Springport, daVinci
Jacob Schinck - Technical Service Coordinator
- Districts served: Northwest, East Jackson, Grass Lake
Brian Marquart - Technology Services Coordinator
- District served: Hillsdale Schools