Overview

Service Desk

The JCISD Service Desk serves as the central call center for opening tickets and basic troubleshooting. Service Desk technicians also assist with building support at the Kratz Education Center.

Applications

The JCISD Applications Team supports all administrative and educational applications within the districts. They also manage data integrations, mobile device management, desk phones, and content filtering.

Engineering

The JCISD Engineering Team manages the physical and wireless networks, security cameras, and door access.

The JCISD Field Services Team supports and maintains local K-12 technology systems throughout Jackson and Hillsdale counties. Field services are essential for K-12 classrooms that require rapid, expert assistance to minimize downtime and keep their classroom technology running smoothly.

For more information, including a list of coordinators and their respective districts, click on the button below.

Field Services

PowerSchool is a student information system (SIS) and cloud-based software that helps schools, teachers, parents, and students.

JCISD supports 13 school districts in Jackson County, nine districts in Hillsdale county, and one charter school that use PowerSchool SIS. Support includes administrative needs such as scheduling, attendance, state compliance reporting, data management, faculty management, emergency/medical and health management, registration, and more.

For more information, including available workshops, dates to remember, and contact information for our PowerSchool team, click the button below.

PowerSchool

JCISD assists local school districts with pupil accounting and reporting to the state – a vital service to districts that depend on student counts for their state foundation allowance. 

JCISD also provides training and updates for other reports that schools are required by law to give to their ISD or the Michigan Department of Education.

For more information, including available workshops, dates to remember, and contact information for our Pupil Accounting team, click the button below.

Pupil Accounting

The Educational Technology Team supports educators in effectively using media and technology in the classroom. We provide in-classroom support, workshops, and leadership guidance to integrate technology seamlessly into teaching and learning.

EDtech website