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Service Desk

Hours

Monday - Friday
7:30am - 4pm
Located at the JCISD Kratz Education Center
517-768-5299

Submit a Service Desk Ticket

Please, no calls for repairs or fixes for home computers or personal devices.

Call Logging Process

When leaving a message, please provide the following pieces of information:

  • Your name
  • Your school district
  • Your building
  • Your room number
  • Your telephone number with extension
  • A short description of the problem or ticket number if it has already been logged for service

What Happens Next?
Your call will be entered in to the JCISD Tracking System and dispatched to an ISD technician.